Windows 10 Mobile Creators Update brought several new features and improvements to mobile devices. However, some users have experienced bugs and performance issues after updating. These problems can affect the overall experience, making the update less smooth than expected.
Fixing these bugs does not always require technical expertise. Many common issues can be resolved by following a few simple steps. This guide will walk you through easy, step-by-step solutions to get your device running smoothly again.
Whether your phone is freezing, apps are crashing, or connectivity is unstable, you will find practical advice here. Each solution is explained in a clear and basic way, so you can follow along with confidence.
By the end of this article, you will know how to troubleshoot and fix common Windows 10 Mobile Creators Update bugs effectively.
Quick Note: Before You Start
- Backup Your Data: It’s important to save your photos, contacts, and important files before making system changes.
- Charge Your Device: Ensure your phone has at least 50% battery or is plugged in to avoid interruptions during fixes.
- Check Storage Space: Low storage can cause errors; free up space if your device is nearly full.
- Wi-Fi Connection: Use a stable Wi-Fi network to download updates or files needed for fixes.
Step 1: Restart Your Device
Sometimes, a simple restart can clear temporary glitches causing bugs. Restarting your phone refreshes the system and closes all apps running in the background.
- Press and hold the power button on your device until the power menu appears.
- Select Restart or Restart phone.
- Wait for the phone to turn off and turn back on.
This step often resolves minor freezes or slow performance without further action.
Step 2: Check for Additional Updates
Microsoft regularly releases patches to fix bugs. After the Creators Update, you might need to install smaller updates to improve stability.
- Go to Settings > Update & Security > Phone Update.
- Tap Check for updates.
- If updates are available, download and install them.
- Restart your phone if prompted.
Keeping your device updated ensures you have the latest fixes and security patches.
Step 3: Clear the Store Cache
If apps are not downloading or updating properly, clearing the Microsoft Store cache can help.
- Open the Store app.
- Swipe from the left edge to open the menu and select Downloads and updates.
- Tap Clear cache (If this option is not visible, try signing out and back into your Microsoft account).
Clearing cache removes temporary data that might be corrupt and causing problems.
Step 4: Reset Problematic Apps
If specific apps are crashing or not working correctly, resetting them can fix corrupted app data.
- Open Settings.
- Navigate to System > Apps & Features.
- Find the app causing issues and tap on it.
- Select Advanced options (if available).
- Tap Reset. This will delete the app’s data but keep the app installed.
Resetting apps returns them to default settings, which often resolves bugs.
Step 5: Run the Windows Phone Troubleshooter
Windows 10 Mobile includes a built-in troubleshooter to detect and fix problems automatically.
- Go to Settings > Update & Security > Troubleshoot.
- Select Additional troubleshooters.
- Find and run the Windows Store Apps troubleshooter or any other relevant option.
- Follow the on-screen instructions to complete the process.
This tool can identify issues you may not notice and apply quick fixes.
Step 6: Perform a Soft Reset
If problems persist, a soft reset restarts your device without deleting personal data, similar to rebooting a computer.
- Press and hold the Volume Down button and the Power button simultaneously.
- Keep holding both buttons until the phone vibrates and restarts (this usually takes about 10-15 seconds).
A soft reset clears temporary memory and can resolve deeper software glitches.
Step 7: Factory Reset as a Last Resort
If none of the above steps work, a factory reset can restore your phone to its original state. This deletes all personal data and settings, so backup is essential.
- Open Settings.
- Go to System > About.
- Tap Reset your phone.
- Confirm the reset and wait for the device to restart.
This step removes all installed apps and buggy data, giving you a fresh start.
Alternative Method: Use the Windows Device Recovery Tool
If a factory reset from the phone doesn’t work, you can use the Windows Device Recovery Tool on your PC. This tool reinstalls the operating system and fixes serious issues.
- Download and install the Windows Device Recovery Tool on your computer.
- Connect your phone to the PC using a USB cable.
- Follow the tool’s instructions to reinstall the software.
This method is more advanced but effective for stubborn bugs.
Frequently Asked Questions (FAQs)
Why is my phone slower after the Creators Update?
The update may cause temporary slowdowns as the system re-indexes files and apps. Restarting your phone or waiting a day usually helps. Also, clearing storage and closing background apps improves speed.
My apps keep crashing after the update. What should I do?
Try resetting the problematic apps as described in Step 4. If the problem continues, uninstall and reinstall the apps from the Store.
How do I know if my phone is fully updated?
Go to Settings > Update & Security > Phone Update and check for updates. Install any pending updates to ensure your phone has the latest fixes.
Will a factory reset delete my personal data?
Yes, a factory reset removes all personal files, installed apps, and settings. Always back up your data before performing this action.
Can I downgrade if the update causes too many problems?
Microsoft does not officially support downgrading Windows 10 Mobile versions. However, you may try the Windows Device Recovery Tool to reinstall the original software version, but this may not always be possible.
When Nothing Works
If you have tried all the steps above and your phone still has bugs, it may be time to seek professional help or consult official Microsoft support. Visit the Windows 10 Mobile Support page for more resources and contact options.
Sometimes hardware issues can mimic software bugs, so if problems persist after software fixes, a technician may need to examine your device.
Conclusion
Windows 10 Mobile Creators Update bugs can be frustrating, but most common problems have straightforward solutions. Starting with simple restarts and update checks can fix many issues quickly. Clearing caches, resetting apps, and running troubleshooters provide additional help.
For more stubborn problems, soft resets, factory resets, or using the Windows Device Recovery Tool are effective last-resort options. Always remember to back up your data before performing major changes.
By following this guide, you can improve your device’s performance and enjoy the new features of the Creators Update without frustration.