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How to Fix Skype Network Settings Error on Windows 11: Step-by-Step Solutions

Skype is a popular communication tool used by millions worldwide. Occasionally, users may encounter a network settings error on Windows 11. This error can disrupt calls, messages, and other Skype functions.

Fixing this error can be straightforward if you follow simple steps carefully. In this article, we’ll walk you through easy-to-understand solutions to get Skype working again smoothly.

Whether you are a beginner or have some experience with Windows 11, these instructions will help you solve the problem step-by-step.

Let’s get started with some quick checks before diving into the troubleshooting process.

Quick Note: Prerequisites and Initial Checks

  • Check your internet connection: Ensure your device is connected to a stable internet network. Skype needs internet access to work properly.
  • Restart your computer: Sometimes, a simple restart can fix temporary glitches affecting Skype or network settings.
  • Update Skype: Make sure you have the latest version of Skype installed. Outdated software can cause errors.
  • Windows 11 updates: Confirm that your Windows 11 is up to date by going to Settings > Windows Update.

Step 1: Check Skype’s Network Permissions

Skype requires permission to use your network and internet. If these permissions are blocked, you may get a network settings error.

  1. Click on the Start button and select Settings.
  2. Go to Privacy & security on the left sidebar.
  3. Select App permissions and then click on Network.
  4. Find Skype in the list and make sure it is allowed to access the network.

Why this matters: If Skype does not have the necessary permissions, it cannot send or receive data, leading to network errors.

Step 2: Reset Skype Network Settings

Resetting Skype’s network settings can clear corrupted configurations causing the error.

  1. Open the Settings app.
  2. Go to Apps > Installed apps.
  3. Find Skype in the list and click the three dots next to it.
  4. Select Advanced options.
  5. Scroll down and click the Reset button.

Note: Resetting will delete Skype’s cached data but will not remove your account or contacts.

Step 3: Disable Proxy Settings

Sometimes, incorrect proxy settings interfere with Skype’s network connectivity.

  1. Press Windows + I to open Settings.
  2. Go to Network & internet > Proxy.
  3. Make sure Use a proxy server is turned Off, unless you specifically need a proxy.

Why this helps: Proxy servers can block or redirect traffic, which may cause Skype to lose connection.

Step 4: Flush DNS and Reset Network

Flushing DNS and resetting your network settings can solve underlying network issues affecting Skype.

  1. Type cmd in the Windows search bar.
  2. Right-click on Command Prompt and select Run as administrator.
  3. In the command prompt window, type the following commands one by one and press Enter after each:
ipconfig /flushdns
netsh winsock reset
netsh int ip reset

After running these commands, restart your computer to apply changes.

Step 5: Check Firewall and Antivirus Settings

Your firewall or antivirus software might be blocking Skype’s network access.

  1. Open Windows Security by searching for it in the Start menu.
  2. Go to Firewall & network protection.
  3. Click on Allow an app through firewall.
  4. Make sure Skype is listed and allowed for both private and public networks.
  5. If you use third-party antivirus software, check its firewall settings similarly.

Important: Temporarily disabling your firewall or antivirus can help identify if they are causing the problem, but turn them back on immediately afterward.

Alternative Method: Reinstall Skype

If the above steps don’t resolve the issue, reinstalling Skype can fix corrupted installation files.

  1. Open Settings > Apps > Installed apps.
  2. Find Skype and click the three dots, then choose Uninstall.
  3. After uninstalling, visit the official Skype website (skype.com) to download the latest version.
  4. Install Skype and sign in again.

FAQs

Why does Skype show a network settings error?

This error usually occurs due to incorrect network permissions, proxy settings, firewall blocks, or corrupted Skype configurations.

Can I use Skype without internet?

No. Skype requires an active internet connection to send messages, make calls, or use other features.

Will resetting Skype delete my contacts?

No. Resetting Skype clears temporary data but keeps your account information and contacts intact.

How do I know if my firewall is blocking Skype?

If Skype cannot connect and you see network errors, your firewall might be blocking it. Check firewall settings to ensure Skype is allowed.

What if Skype still doesn’t work after these steps?

Try reinstalling Skype or contact Microsoft support for more help.

When Nothing Works

If you have tried all the above solutions and Skype still shows a network settings error, you can:

  • Visit the official Skype Support page for detailed help and updates.
  • Run the Windows Network Troubleshooter by going to Settings > System > Troubleshoot > Other troubleshooters and selecting Internet Connections.
  • Consider creating a new Windows user profile to rule out profile-specific issues.
  • Check your router’s settings or contact your Internet Service Provider for help with network restrictions.

Conclusion

Skype network settings errors on Windows 11 can be frustrating, but most problems can be fixed by following simple troubleshooting steps. Starting with basic checks, adjusting permissions, resetting network configurations, and reviewing firewall rules often solves the issue.

If the problem persists, reinstalling Skype or seeking official support is a good next step. With patience and these clear instructions, you can restore your Skype connectivity and enjoy seamless communication again.

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