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How to Fix Error 0x80071AC5 on Windows 11: Step-by-Step Solutions That Work

If you are encountering the error code 0x80071AC5 on your Windows 11 device, you are not alone. This error usually appears during file operations or when trying to install or update apps. It can be frustrating but is often fixable with some straightforward steps.

This article will guide you through easy-to-follow methods to resolve this error. Each solution is explained in basic terms, so you do not need to be an expert to understand or apply them. Let’s get your Windows 11 system running smoothly again.

Before diving into the fixes, it’s important to understand that this error often relates to file system issues or conflicts with the Windows Store. Fixing it might involve scanning for corrupted files, resetting services, or checking system settings.

Follow the steps below carefully, starting with the simplest fixes and moving toward more advanced options only if needed.

Quick Note Before You Begin

  • Make sure your Windows 11 is up to date. Sometimes, updates fix system bugs automatically.
  • Ensure you have a stable internet connection, especially if the error appears during downloads or updates.
  • Have your user account set as an administrator or know the admin password. Some fixes require elevated permissions.
  • Close any open apps or files related to the error before applying fixes.

Step 1: Run the Windows Store Apps Troubleshooter

This built-in troubleshooter can automatically detect and fix common problems with Windows Store apps and related errors like 0x80071AC5.

  1. Press Windows + I to open Settings.
  2. Go to System > Troubleshoot > Other troubleshooters.
  3. Find Windows Store Apps and click Run.
  4. Wait for the troubleshooter to scan and apply any fixes it suggests.
  5. Restart your PC and check if the error persists.

Why this helps: The troubleshooter automatically checks for common issues with the app store and can reset configurations or clear caches without user intervention.

Step 2: Reset the Microsoft Store Cache

The Microsoft Store cache can sometimes become corrupted, leading to errors during app installation or updates.

  1. Press Windows + R to open the Run dialog box.
  2. Type wsreset.exe and press Enter.
  3. A blank Command Prompt window will open, and after a few moments, the Microsoft Store will launch automatically.
  4. Try using the Store again to see if the error is resolved.

Why this helps: Resetting the cache clears temporary files that may cause conflicts or errors in the Store app’s operation.

Step 3: Check and Repair System Files Using SFC and DISM

Corrupted system files can cause errors like 0x80071AC5. Windows provides built-in tools to scan and repair these files.

Run the System File Checker (SFC)

  1. Press Windows + S, type cmd, right-click on Command Prompt, and choose Run as administrator.
  2. In the Command Prompt window, type the following command and press Enter:
    3. sfc /scannow
  3. Wait patiently; the scan and repair process may take some time.
  4. Once done, restart your computer and check if the error is fixed.

Run the Deployment Image Servicing and Management (DISM) Tool

  1. Open Command Prompt as administrator again.
  2. Type the following command and press Enter:
    3. DISM /Online /Cleanup-Image /RestoreHealth
  3. This process can take several minutes. Wait until it completes.
  4. Restart your PC and check for the error.

Why these help: SFC repairs corrupted or missing system files, while DISM repairs the Windows image itself, ensuring system integrity.

Step 4: Reset the Problematic App

If the error occurs when using a specific app, resetting it may fix the problem.

  1. Open Settings and go to Apps > Installed apps.
  2. Find the app causing the error in the list.
  3. Click the three dots next to it and select Advanced options.
  4. Scroll down and click Reset.
  5. Confirm the reset and try opening the app again.

Why this helps: Resetting an app clears its data and settings, which can remove corruption or misconfigurations causing the error.

Step 5: Check Disk for Errors

File system errors on your hard drive can also cause this error code during file operations.

  1. Open Command Prompt as administrator.
  2. Type the following command and press Enter:
    3. chkdsk /f /r
  3. You may be asked to schedule the scan on next restart. Type Y and press Enter.
  4. Restart your PC to allow the disk check to run.
  5. After the scan completes, check if the problem is resolved.

Why this helps: This process finds and repairs bad sectors or file system issues that can interfere with normal operations.

Alternative Method: Use System Restore

If the error started recently, you can try restoring your system to an earlier point when everything worked fine.

  1. Press Windows + S, type create a restore point, and open it.
  2. In the System Properties window, click System Restore.
  3. Follow the on-screen instructions to choose a restore point before the error began.
  4. Complete the restoration process and restart your PC.

Why this helps: System Restore can undo recent system changes that might have caused the error without affecting your personal files.

Frequently Asked Questions (FAQs)

What does error 0x80071AC5 mean?

This error code indicates a transactional file system error, often related to conflicts or corruption in file operations or the Microsoft Store.

Is it safe to run SFC and DISM scans?

Yes, both are Microsoft tools designed to repair system files safely without affecting your personal data.

Will resetting an app delete my data?

Resetting an app will remove its data and settings stored locally, so you might lose preferences or offline content related to that app.

Can this error cause data loss?

Usually, it does not cause data loss, but it’s always a good idea to back up important files before troubleshooting.

Do I need technical skills to fix this error?

No, the steps provided are simple and explained in detail for any user to follow.

When Nothing Works

If you have tried all the above methods and the error 0x80071AC5 still appears, consider the following options:

  • Contact Microsoft Support for professional assistance: https://support.microsoft.com
  • Perform a Windows 11 repair install using the Media Creation Tool to fix deeper system issues without losing files.
  • As a last resort, back up your data and perform a clean installation of Windows 11.

These options require more technical knowledge or professional help, so proceed carefully.

Conclusion

Error 0x80071AC5 on Windows 11 can be resolved with systematic troubleshooting. Starting with simple fixes like running the troubleshooter or resetting the Microsoft Store cache can often solve the problem. If needed, scanning and repairing system files or resetting apps can help further.

Always remember to back up your important data before performing advanced fixes. With patience and following the steps above, you can get your system back to normal without much hassle.

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