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How to Fix Origin Error Code 16-1 on Windows 11: Effective Solutions That Work

Origin Error Code 16-1 can be frustrating when you just want to enjoy your games. It usually happens when Origin has trouble connecting to its servers or when there are issues with your internet or software settings. Fortunately, there are several straightforward ways to fix this problem on Windows 11.

This guide will walk you through simple and effective solutions, starting from the easiest fixes to more advanced options. You don’t need to be a tech expert to follow these steps, as each solution is explained clearly.

By following these methods, you should be able to resolve the error and get back to gaming quickly. Let’s begin with some quick checks before diving into the fixes.

Remember, patience is key. Sometimes, small changes make a big difference.

Quick Note: Prerequisites and Checks

  • Check your internet connection: Make sure you have a stable and working internet connection. Origin requires internet access to verify your account and download game data.
  • Restart your computer: Sometimes, a simple reboot can clear temporary glitches or stuck processes.
  • Update Windows 11: Ensure your system is up to date. Updates can fix bugs that might interfere with Origin.
  • Update Origin client: Open Origin and check if there is an update available. Running the latest version reduces compatibility issues.

Step 1: Run Origin as Administrator

Running Origin with administrator rights can help fix permission issues that prevent it from connecting properly.

  1. Close Origin completely if it’s running.
  2. Right-click the Origin shortcut or executable file.
  3. Select Run as administrator from the context menu.
  4. Check if the error persists after Origin opens.

This step is important because Windows might block certain Origin operations without admin rights, causing connection errors.

Step 2: Clear Origin Cache

Origin stores temporary data called cache, which can sometimes become corrupted and cause errors. Clearing it resets Origin’s saved temporary files.

  1. Close Origin completely. Make sure it is not running in the system tray.
  2. Press Windows + R keys to open the Run dialog box.
  3. Type %ProgramData% and press Enter.
  4. Find the Origin folder and open it.
  5. Delete all files and folders except the folder named LocalContent.
  6. Again, open the Run dialog box (Windows + R), type %AppData%, and press Enter.
  7. In the window that opens, go one folder back to AppData, then open the Local folder.
  8. Find and delete the Origin folder inside Local.
  9. Restart your computer and launch Origin again.

Clearing the cache forces Origin to rebuild its temporary files, which often resolves connection issues like Error Code 16-1.

Step 3: Check Your Firewall and Antivirus Settings

Sometimes, the Windows Firewall or third-party antivirus software blocks Origin from accessing the internet, causing Error 16-1.

  1. Open Windows Security by searching for it in the Start menu.
  2. Go to Firewall & network protection.
  3. Click on Allow an app through firewall.
  4. Find Origin in the list. Make sure both Private and Public checkboxes are checked.
  5. If Origin is not listed, click Allow another app, browse to the Origin executable, and add it.
  6. Save changes and restart Origin.
  7. If you are using third-party antivirus software, open its settings and whitelist Origin or temporarily disable the antivirus to test if it’s causing the problem.

This step is critical because a firewall or antivirus may mistakenly block Origin, preventing it from connecting to its servers.

Step 4: Reset Winsock and Network Settings

Network corruption can cause connection errors. Resetting Winsock and other network settings can fix problems related to internet communication on your PC.

  1. Press Windows + S and type cmd.
  2. Right-click on Command Prompt and select Run as administrator.
  3. In the Command Prompt window, type the following commands one by one, pressing Enter after each:
netsh winsock reset
netsh int ip reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns
  1. After running these commands, restart your computer.
  2. Open Origin and check if the error is resolved.

These commands reset network-related configurations, which can resolve many internet connection issues affecting Origin.

Step 5: Reinstall Origin

If none of the previous steps work, reinstalling Origin can fix deep software issues or corrupted files.

  1. Press Windows + I to open Settings.
  2. Go to Apps > Installed apps.
  3. Find Origin in the list and click the three dots next to it.
  4. Select Uninstall and confirm.
  5. After uninstalling, visit the official Origin website (https://www.origin.com) to download the latest Origin installer.
  6. Install Origin and log in again.
  7. Check if the error code still appears.

Reinstalling Origin ensures you have a clean and updated installation, which often fixes persistent errors.

Alternative Method: Use the Origin Web Version

If you continue to face issues with the Origin desktop app, try accessing your games through the Origin web client.

  • Open your preferred web browser.
  • Go to https://www.origin.com.
  • Log in with your Origin account.
  • Launch your games from the browser interface.

This option bypasses the desktop app and can be a temporary workaround while you troubleshoot further.

Frequently Asked Questions (FAQs)

What causes Origin Error Code 16-1?

Error Code 16-1 usually occurs due to network connectivity problems, firewall or antivirus blocking Origin, corrupted cache files, or permission issues in Windows.

Can I fix this error without reinstalling Origin?

Yes, many users fix it by running as administrator, clearing cache, adjusting firewall settings, or resetting network configurations before considering reinstallation.

Is Error Code 16-1 related to my internet service provider?

Not directly. However, if your internet connection is unstable or restricted (e.g., firewall on your router), it could cause Origin to fail connecting and trigger this error.

Will disabling my antivirus permanently solve the problem?

Disabling antivirus temporarily can help identify if it’s causing issues. However, it’s best to add Origin to the antivirus whitelist rather than leaving protection off permanently.

Does Windows 11 require special settings for Origin?

Windows 11 generally works fine with Origin. Ensuring Origin runs as administrator and keeping your OS updated are good practices for smooth operation.

When Nothing Works

If you’ve tried all the above methods and still face Origin Error Code 16-1, consider these final options:

  • Contact EA Support: Visit https://help.ea.com to get official help and troubleshoot with their team.
  • Check EA Forums: Many users share solutions on the EA community forums, which might include fixes for your specific issue.
  • Try a Different Network: Use another Wi-Fi or wired connection to see if your current network is causing the problem.
  • Create a New Windows User Profile: Occasionally, user profile corruption can cause app errors. Creating a fresh profile might help.

Conclusion

Origin Error Code 16-1 on Windows 11 is a common connection issue that can be solved with simple troubleshooting steps. Start with basic fixes like running Origin as administrator and clearing cache. Then, check your firewall settings and reset network configurations. If needed, reinstall Origin or try the web client as an alternative.

Following this step-by-step guide should help you fix the error and get back to gaming without hassle. Remember to keep your software updated and maintain a stable internet connection for the best experience.

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