If you have recently encountered the “Outlook Account Settings Out of Date” error on Windows 11, you are not alone. This message usually means your Outlook app needs to update your account credentials or settings to continue syncing emails properly.
Fortunately, fixing this issue is straightforward and can often be done in just a few simple steps. This guide will walk you through detailed, easy-to-follow solutions to resolve the error quickly.
Each method focuses on different possible causes, from basic password updates to more advanced troubleshooting. You can try them one by one until the problem is fixed.
Let’s get started with some quick checks before diving into the step-by-step solutions.
Quick Note: Prerequisites and Initial Checks
- Check Your Internet Connection: A stable internet connection is essential for Outlook to verify account settings.
- Know Your Email Password: Make sure you have the correct and current password for your email account.
- Update Windows and Outlook: Ensure your Windows 11 and Outlook app are up-to-date to avoid compatibility issues.
- Restart Your Computer: Sometimes, a simple restart refreshes system processes and clears temporary glitches.
Step 1: Update Your Password in Outlook
One of the most common reasons for the “Outlook Account Settings Out of Date” error is that Outlook is using an old or incorrect password saved in its settings.
- Open Outlook on your Windows 11 PC.
- Click on File in the top left corner.
- Under the Info tab, select Account Settings and then click on Account Settings again from the dropdown.
- In the list of accounts, select the email account showing the error message.
- Click Change and then update the password field with your current email password.
- Click Next, then Finish to save changes.
Updating your password ensures Outlook can authenticate with your mail server successfully.
Step 2: Re-Authenticate Your Account
Sometimes Outlook requires you to sign in again to re-verify your account, especially if two-factor authentication (2FA) is enabled.
- Close Outlook completely.
- Open the Windows Settings by pressing
Windows + I. - Go to Accounts > Email & accounts.
- Find your Outlook email account under “Accounts used by email, calendar, and contacts.”
- Select it and click Manage.
- Follow prompts to sign in again and complete any two-factor authentication if required.
- Once done, reopen Outlook and check if the error persists.
This step ensures Outlook has the required permissions and up-to-date tokens to access your email.
Step 3: Remove and Re-Add Your Email Account in Outlook
If updating the password and re-authenticating does not fix the issue, removing and re-adding your account refreshes the connection completely.
- Open Outlook and go to File > Account Settings > Account Settings.
- Select the problematic account and click Remove. Confirm the removal.
- Close Outlook.
- Reopen Outlook and go to File > Add Account.
- Enter your email address and follow the on-screen instructions to add your account again.
This process resets your account’s connection and can resolve issues caused by corrupted settings.
Step 4: Verify Windows 11 Mail and Outlook Credentials Manager Entries
Sometimes Windows Credential Manager stores old or incorrect login information that conflicts with Outlook.
- Press
Windows + Sand search for Credential Manager. Open it. - Click on Windows Credentials.
- Look for any entries related to your Outlook or Microsoft account.
- Click on those entries and choose Remove or Edit to update credentials.
- After cleanup, restart your computer and open Outlook again.
Cleaning up credentials helps Outlook retrieve fresh authentication data during startup.
Alternative Method: Use the Microsoft Support and Recovery Assistant
If the manual steps do not work, Microsoft provides a handy tool called the Support and Recovery Assistant (SaRA) that can diagnose and fix Outlook account issues automatically.
- Download the tool from the official Microsoft website.
- Run it and select Outlook as the product you want to troubleshoot.
- Follow the on-screen instructions to detect and repair account problems.
This tool can save time and effort, especially if you are unsure about manual troubleshooting.
FAQs
Why does Outlook say my account settings are out of date?
This usually happens when your password changes, your account requires re-authentication, or Outlook’s saved credentials become invalid or corrupted.
Will updating Windows or Outlook fix this error?
Sometimes yes. Updates often include fixes for bugs and compatibility issues that can cause account errors.
Do I lose my emails if I remove and re-add my account?
No, if you use an Exchange, Office 365, or IMAP account, your emails are stored on the server and will sync back to Outlook after re-adding your account.
Can antivirus software cause this error?
In some cases, security software can interfere with Outlook’s connection to mail servers. Temporarily disabling antivirus can help identify if it is the cause.
Is it safe to remove credentials from Windows Credential Manager?
Yes, but only remove entries related to Outlook or your Microsoft account. Removing unrelated credentials may cause other app issues.
When Nothing Works
If none of the above steps resolve the “Outlook Account Settings Out of Date” error, consider the following final options:
- Visit the official Microsoft Outlook Support page for advanced troubleshooting guides.
- Contact your email service provider to ensure there are no server-side issues or account restrictions.
- Try accessing your email via the Outlook web app (outlook.office.com) to verify if the problem is specific to the desktop app.
- Consider creating a new Outlook profile in Windows to start fresh. Instructions can be found on Microsoft support sites.
Conclusion
The “Outlook Account Settings Out of Date” error on Windows 11 usually indicates a problem with your account’s authentication or credentials. Starting with basic password updates and re-authentication steps is often enough to fix the issue.
If needed, removing and re-adding your account or clearing credentials from Windows Credential Manager can help resolve deeper problems. Using Microsoft’s automated Support and Recovery Assistant tool is a convenient alternative if manual fixes are challenging.
By following these step-by-step solutions, you should be able to get your Outlook account syncing again smoothly and without errors. Remember to keep your Windows and Outlook apps updated to avoid similar issues in the future.