If you are trying to play media files shared by other users on your Windows 11 PC and encounter the error message, “You do not have permission to play other users,” don’t worry. This issue usually relates to permission settings or network sharing configurations.
This guide will walk you through simple steps to fix this error. Each step is explained clearly, so even beginners can follow along without confusion.
By the end of this article, you should be able to access and play shared media files without any permission issues.
Let’s get started with some quick checks before diving into detailed troubleshooting.
Quick Note
- Make sure both your PC and the device sharing the media files are connected to the same network.
- Check that the shared folder or library is properly set up for sharing with your user account or network.
- Confirm that your Windows 11 account has the necessary permissions to access shared files.
Step 1: Verify Network and Sharing Settings
Windows 11 uses network sharing settings to control access to files from other users. If these settings are incorrect, you might see permission errors.
- Click on the Start menu and open Settings.
- Navigate to Network & Internet and then select Advanced network settings.
- Click on Advanced sharing settings under the “Related settings” section.
- Make sure Network discovery and File and printer sharing are turned on for your current network profile (Private or Public).
- Scroll down to All networks and ensure Public folder sharing is enabled if you are using public folders.
Why this matters: Network discovery allows your computer to see other devices on the network, and file sharing lets you access files on those devices.
Step 2: Check Folder Sharing Permissions
Even with network sharing enabled, you must have the right permissions to access specific folders.
- Right-click the folder you want to access on the other user’s device and select Properties.
- Go to the Sharing tab and click Advanced Sharing.
- Make sure Share this folder is checked.
- Click Permissions and review the list of users or groups that have access.
- If your user account or the group Everyone is not listed, click Add and enter your account name or add “Everyone” for broader access.
- Assign at least Read permission so you can open and play media files.
- Click OK to save changes.
Why this matters: Sharing a folder without the correct permissions won’t let you access the files inside, even if network sharing is enabled.
Step 3: Adjust Privacy Settings for Media Streaming
Windows 11 has specific privacy settings affecting media streaming, which can restrict access to shared files.
- Open the Control Panel by typing it in the Start menu search bar.
- Go to Network and Internet > Network and Sharing Center.
- Click on Media streaming options on the left sidebar.
- Click Turn on media streaming if it is off.
- Review the list of devices and users allowed to access your media. Make sure your PC or user account is allowed.
- Click OK to confirm.
Why this matters: Media streaming settings control who can play shared music, videos, and pictures on your network.
Step 4: Use the Windows Troubleshooter
Windows includes a built-in troubleshooter that can detect and fix common network and sharing problems automatically.
- Go to Settings > System > Troubleshoot > Other troubleshooters.
- Find Network Adapter and click Run.
- Follow the on-screen instructions to complete the troubleshooting process.
Why this matters: The troubleshooter can fix network configuration errors you might overlook.
Alternative Method: Reset Network Settings
If the above steps don’t resolve the issue, resetting your network settings can help by restoring default configurations.
- Open Settings > Network & Internet.
- Scroll down and click on Advanced network settings.
- Choose Network reset.
- Click Reset now and confirm your choice.
- Your PC will restart automatically.
Note: This will remove all network adapters and reset their settings, so you may need to reconnect to Wi-Fi networks afterward.
FAQs
Why do I see “You do not have permission to play other users” error?
This error appears when your Windows 11 PC lacks the necessary permissions or network sharing settings to access media files shared by another user.
Can antivirus software cause this issue?
Yes, some antivirus or firewall programs might block network sharing. Temporarily disabling them can help diagnose the problem.
Do I need administrator rights to fix this error?
For some steps, like changing sharing permissions, you might need administrator privileges on the PC sharing the files.
Is it safe to share folders with “Everyone” permission?
While convenient, sharing with “Everyone” allows all users on the network to access the folder. Use this cautiously, especially on public networks.
Can I access shared files from a different Windows version?
Yes, but ensure network sharing protocols and permissions are compatible across versions.
When Nothing Works
If you’ve tried all the above steps and still face the error, consider these final options:
- Restart both your PC and the device sharing the files to refresh network connections.
- Check for Windows updates as patches often fix network and permission bugs.
- Consult the official Microsoft support page for detailed solutions: Microsoft Support.
- Seek help from community forums such as the Microsoft Community or tech support websites.
Conclusion
Fixing the “You do not have permission to play other users” error on Windows 11 is usually a matter of adjusting network sharing and folder permissions.
Start with simple checks like network discovery and folder sharing permissions, then move to media streaming settings and network troubleshooting.
If needed, reset your network settings or seek help from official support channels.
By following this step-by-step guide, you should regain access to shared media files smoothly and securely.