Blog

How to Fix Can’t Install Universal Apps Error on Windows 11 Store: Complete Troubleshooting Steps

Sometimes, when trying to install universal apps from the Windows 11 Store, you might encounter an error that stops the installation process. This can be frustrating, especially if you need the app immediately. Fortunately, there are several simple steps you can follow to fix this issue.

In this guide, we will walk you through easy, understandable solutions to get your apps installed without hassle. Each step is explained clearly, so you don’t need to be a tech expert to follow along.

By the end, you should be able to resolve the error and enjoy your apps as intended. Let’s get started with some quick checks before diving into detailed troubleshooting.

Follow these instructions carefully and patiently to avoid missing any important fixes.

Quick Note: Prerequisites and Basic Checks

Before troubleshooting, make sure your device meets some basic conditions that often cause installation issues:

  • Check your internet connection: A stable and working internet connection is essential for downloading apps from the Store.
  • Ensure Windows 11 is updated: Running the latest system updates helps avoid compatibility problems.
  • Verify date and time: Incorrect system date and time can prevent the Store from working properly.
  • Sign in with a Microsoft account: The Store requires you to be signed in with a valid Microsoft account.

Once these basics are confirmed, you can move on to the troubleshooting steps below.

Step 1: Run the Windows Store Apps Troubleshooter

Windows 11 includes a built-in troubleshooter designed to detect and fix problems with Store apps. Running this tool is a simple first step that can often resolve the installation error.

  1. Click the Start button and select Settings (the gear icon).
  2. Go to System > Troubleshoot > Other troubleshooters.
  3. Find Windows Store Apps in the list and click Run.
  4. Wait while Windows scans for issues and applies fixes automatically.
  5. After it’s done, try installing the app again.

This tool checks for common errors like corrupted cache or permission problems, which are frequent causes of installation failures.

Step 2: Reset the Microsoft Store Cache

The Store uses a cache to speed up app downloads and installations. Sometimes this cache becomes corrupted, causing errors.

Resetting the cache clears out the temporary data without deleting your installed apps or settings.

  1. Press Windows + R keys simultaneously to open the Run dialog box.
  2. Type wsreset.exe and press Enter.
  3. A blank Command Prompt window will open. Wait patiently until it closes automatically, and the Store launches.
  4. Try installing the app again.

This method refreshes the Store and can fix problems related to downloading or installing apps.

Step 3: Check for Windows Updates

Outdated system files can cause compatibility issues with Store apps. Installing the latest Windows updates helps keep your system healthy and compatible.

  1. Open Settings and go to Windows Update.
  2. Click Check for updates.
  3. If updates are available, click Download and install.
  4. Restart your computer after updates finish installing.
  5. Try the installation again.

Keeping Windows updated ensures that all system components work smoothly with the Microsoft Store.

Step 4: Sign Out and Sign Back Into Microsoft Store

Sometimes, account authentication errors cause installation failures. Signing out and back in can refresh your credentials.

  1. Open the Microsoft Store.
  2. Click your profile icon at the top right corner.
  3. Select Sign out.
  4. Close the Store app completely.
  5. Reopen the Store and sign in again using your Microsoft account.
  6. Attempt the app installation once more.

This step helps fix issues related to account syncing or permissions.

Step 5: Re-register Microsoft Store Using PowerShell

If previous steps didn’t work, re-registering the Store app can fix deeper issues related to its installation or registration.

Important: Be cautious when using PowerShell and follow the steps exactly.

  1. Press Windows + S and type PowerShell.
  2. Right-click Windows PowerShell and select Run as administrator.
  3. Copy and paste the following command, then press Enter:
Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
  1. Wait for the process to complete. If you see any red error messages, note them but proceed.
  2. Restart your computer and try installing the app again.

This command reinstalls and re-registers the Microsoft Store, fixing broken system files related to the app.

Step 6: Reset or Reinstall the Problematic App

If you are trying to install or update a specific app and facing errors, resetting or reinstalling it can help.

  1. Open Settings and go to Apps > Installed apps.
  2. Find the app causing the problem and click the three dots next to it.
  3. Select Advanced options.
  4. Scroll down and click Reset. Confirm if prompted.
  5. If the app is not installed yet, try reinstalling it after resetting the Store cache.

Resetting clears app data and cache, fixing issues specific to that app without affecting your files.

FAQs

Why am I seeing “Can’t install universal apps” error?

This error usually means there is a problem with your Microsoft Store, network, or system files that prevent the app from downloading or installing properly.

Can I fix this without resetting my PC?

Yes, most of the common causes can be fixed using the steps above without needing to reset or reinstall Windows.

Will resetting the Store delete my installed apps?

No, resetting the Store only clears temporary cache data and won’t remove any installed apps or your personal files.

Do I need a Microsoft account to install apps?

Yes, the Microsoft Store requires you to be signed in with a Microsoft account to download and install apps.

What if I get errors while running PowerShell commands?

Make sure you run PowerShell as an administrator. If errors persist, note the message and consider seeking help from Microsoft support.

When Nothing Works

If you have followed all the steps carefully and still cannot install universal apps, consider these final options:

  • Run System File Checker: Open PowerShell as administrator and run sfc /scannow to fix corrupted system files.
  • Create a new user account: Sometimes user profile corruption causes Store issues.
  • Contact Microsoft Support: Visit the official support page at support.microsoft.com for further assistance.
  • Reset Windows 11 (last resort): As a final option, resetting Windows while keeping your files can fix deep system problems.

Conclusion

Fixing the “Can’t install universal apps” error in Windows 11 Store is usually straightforward if you follow the right steps. Start with simple checks like internet connectivity and Store cache reset, and gradually move toward more advanced fixes like re-registering the Store.

Most users find success without needing drastic measures. Keeping your system updated and signed in properly helps avoid these errors in the future.

Remember, patience and careful execution of each step will lead you to a solution, making your Windows 11 app experience smooth and enjoyable.

Leave a Reply