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Microsoft Customer Experience Program collects feedback to improve Windows 10. However, some users prefer to opt out for privacy or performance reasons. Disabling this program is straightforward and can be done in a few simple steps.

This guide will walk you through the process carefully, ensuring you understand each step. No advanced technical knowledge is required.

By opting out, you reduce data sent to Microsoft but your system will still receive important updates. It’s a personal choice based on your preferences.

Let’s get started with the basics to help you opt out safely and effectively.

Quick Note Before You Begin

• Make sure you are logged in with an administrator account, as some settings require admin rights.
• Ensure your Windows 10 system is up to date to avoid missing options.
• Backing up your system or creating a restore point is recommended before changing settings.
• Understand that opting out will limit some feedback but won’t affect core system functions.

Step 1: Open Windows Settings

Click the Start button at the bottom left corner of your screen. Then click the Settings icon, which looks like a gear. You can also press Windows + I on your keyboard to open Settings directly.

This menu allows you to manage all your Windows preferences, including privacy settings.

Step 2: Navigate to Privacy Settings

Within the Settings window, find and click on Privacy. It usually has a padlock icon. This section controls what information Windows shares and collects.

Choosing Privacy is crucial because the Customer Experience Program involves data collection related to your usage and feedback.

Step 3: Access Diagnostics & Feedback

In the Privacy menu, look at the left sidebar and scroll down until you see Diagnostics & feedback. Click on it.

This page controls what diagnostic data your PC sends to Microsoft and how feedback is managed.

Step 4: Adjust Diagnostic Data Settings

Under the Diagnostic data section, select the Basic option. This limits the data sent to the minimum required for Windows to operate securely.

Setting this to Basic is important because the Customer Experience Program depends on diagnostic data collection.

Step 5: Turn Off Tailored Experiences

Just below the diagnostic options, you will see Tailored experiences. This setting uses your diagnostic data to personalize tips and ads.

Toggle the switch to Off to stop Windows from using your data for personalized experiences.

Step 6: Manage Feedback Frequency

Scroll further to the Feedback frequency section. Click the dropdown menu and select Never.

This stops Windows 10 from prompting you for feedback, effectively opting you out of the Customer Experience Program’s active participation.

Alternative Method: Using Group Policy Editor (For Windows 10 Pro or Enterprise)

If you have Windows 10 Pro or Enterprise, you can disable the Customer Experience Program more thoroughly via Group Policy Editor.

Follow these steps:

1. Press Windows + R, type gpedit.msc, and press Enter.
2. In the Group Policy Editor, navigate to:
   Computer Configuration > Administrative Templates > Windows Components > Data Collection and Preview Builds.
3. Find the setting named Allow Telemetry and double-click it.
4. Select Disabled or set it to 0 – Security to limit data collection.
5. Click Apply, then OK.
6. Restart your PC to apply changes.

This method is more robust but only available on specific Windows editions.

Frequently Asked Questions (FAQs)

What is the Microsoft Customer Experience Program?

It is a feedback system where Windows collects diagnostic and usage data to improve the operating system.

Will opting out affect my Windows updates?

No. Opting out reduces data sharing but does not prevent your PC from receiving security and feature updates.

Can I opt out without changing diagnostic data settings?

Not fully. The Customer Experience Program relies on diagnostic data, so setting it to Basic or below is necessary.

Is my privacy protected after opting out?

Yes. Opting out limits data sent to Microsoft but does not stop essential system communications.

What if I don’t see these options on my PC?

Ensure your Windows 10 is updated. Some options may vary slightly between versions.

When Nothing Works

If you find that these settings do not disable the Customer Experience Program or if data collection persists, consider the following steps:

• Check for Windows updates and install all available patches.
• Run the Windows Troubleshooter for Privacy settings via Settings > Update & Security > Troubleshoot.
• Use third-party privacy tools designed specifically for Windows 10 to control telemetry and data collection.
• Visit the official Microsoft support page for detailed guidance: Microsoft Support.

Conclusion

Opting out of the Microsoft Customer Experience Program on Windows 10 is a simple process that enhances your privacy by limiting data sent to Microsoft. Starting from the Settings app, adjusting diagnostic data, tailored experiences, and feedback frequency can effectively opt you out.

For advanced users, Group Policy Editor offers deeper control. Always remember to back up your system before making changes, and keep your Windows updated for the best experience.

By following this guide, you can balance your privacy preferences with maintaining a secure and functional Windows 10 system.