How to Fix Can’t Remove Microsoft Account from Windows 10: Step-by-Step Guide

Removing a Microsoft account from Windows 10 can sometimes be tricky. You might face issues where the option to remove the account is grayed out or unavailable. This guide will help you fix that problem step by step.

We will explain each step in simple terms so that even beginners can follow along. Whether you want to switch to a local account or just remove an unused Microsoft account, this guide has you covered.

By the end, you should be able to remove the Microsoft account without any hassle. Let’s get started with some quick checks before moving to the detailed steps.

Make sure you have administrator rights on your PC because some steps require it. Also, back up any important data linked to the Microsoft account just in case.

Quick Note: Prerequisites and Checks

  • Ensure you are logged in as an administrator. Without admin access, you cannot remove other accounts.
  • Check if the Microsoft account is the only account on the PC. Windows 10 requires at least one account to be active at all times.
  • Verify that the account you want to remove is not currently signed in.
  • Back up any important files or data connected to the Microsoft account to avoid accidental loss.
  • Confirm your PC is connected to the internet if you need to sync or verify account information.

Step 1: Switch to a Local Account (If Currently Using Microsoft Account)

If your current account is a Microsoft account, Windows won’t allow you to remove it directly. You need to switch it to a local account first. A local account is a traditional username and password that doesn’t connect to Microsoft services.

  1. Click on the Start button and select Settings (gear icon).
  2. Go to Accounts.
  3. Click on Your info on the left menu.
  4. Under your account name, click the link that says Sign in with a local account instead.
  5. Windows will ask you to verify your current Microsoft account password. Enter it and click Next.
  6. Create a username and password for your local account. Fill in the fields and click Next.
  7. Finally, click Sign out and finish. Your account will switch to a local account.

After switching to a local account, you can remove the Microsoft account from your system.

Step 2: Remove the Microsoft Account from Windows 10

Once you have switched to a local account, follow these steps to remove the Microsoft account completely:

  1. Go to Settings > Accounts > Family & other users.
  2. Under the Other users section, find the Microsoft account you want to remove.
  3. Click on the account, then select Remove.
  4. A confirmation window will appear warning you that all data associated with this account will be deleted from the PC. Click Delete account and data to confirm.

This will remove the Microsoft account from your Windows 10 device.

Step 3: Use Control Panel to Remove Account (Alternative Method)

If the Settings app does not allow you to remove the account, try using the Control Panel:

  1. Press Windows + R keys to open the Run dialog box.
  2. Type control userpasswords2 and press Enter.
  3. In the User Accounts window, select the Microsoft account you want to remove.
  4. Click on Remove.
  5. Confirm the removal by clicking Yes.

This method accesses a legacy user management tool that sometimes bypasses restrictions found in newer Settings.

Step 4: Use Command Prompt for Advanced Users

If previous methods fail, you can remove the Microsoft account using the Command Prompt. This is for users comfortable with command-line tools.

  1. Press Windows + X and select Windows Terminal (Admin) or Command Prompt (Admin).
  2. Type the following command to list all user accounts:
net user

Find the exact username of the Microsoft account you want to remove.

  1. Type the command below, replacing username with the actual account name:
net user username /delete

Press Enter. This will delete the user account from your system.

Note: Be careful with this method as deleting an account is irreversible and will remove all data associated with it.

Frequently Asked Questions (FAQs)

Why can’t I remove my Microsoft account from Windows 10?

Windows 10 requires at least one active user account. You cannot remove the account you are currently signed into or the only user account on the device.

What happens if I remove my Microsoft account?

Removing the account deletes all files and settings associated with it from your PC. However, your data remains safe on Microsoft’s cloud unless you delete it separately.

Can I re-add the Microsoft account later?

Yes, you can add the Microsoft account again anytime through Settings > Accounts > Email & accounts.

Will switching to a local account remove access to Microsoft Store and OneDrive?

Yes, using a local account means you won’t be signed in to Microsoft services like Store, OneDrive, or syncing settings. You can sign in to these apps individually if needed.

Do I lose my files when switching to a local account?

No, switching does not delete your files. It only changes how you sign in to Windows.

When Nothing Works

If you still cannot remove the Microsoft account after trying all the steps above, consider the following options:

  • Create a new local administrator account: Set up a new local admin account and use it to delete the Microsoft account.
  • Use Safe Mode: Boot into Safe Mode and try removing the account from there.
  • Contact Microsoft Support: Visit the official Microsoft Support for personalized assistance.
  • Reset Windows: As a last resort, back up your data and reset Windows 10 to factory settings.

Conclusion

Removing a Microsoft account from Windows 10 is straightforward if you follow the right steps. Always start by switching to a local account if necessary, and then proceed to remove the unwanted account through Settings or Control Panel.

For advanced users, command-line tools offer a powerful way to manage accounts. Remember to back up your data before making any changes to avoid losing important information.

By following this guide, you should be able to fix the problem of not being able to remove a Microsoft account and maintain better control over your Windows 10 user accounts.

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