Experiencing a “WiFi connected but no internet” error on Windows 11 can be frustrating. This issue means your device is linked to the WiFi network, but you can’t access the internet. Fortunately, there are simple steps to fix this problem without needing advanced technical skills.
In this guide, we will walk you through easy, clear solutions to restore your internet connection. Each step is explained in detail so anyone can follow along.
By the end, you’ll understand why this problem happens and how to solve it quickly. Let’s get started and get your internet working again.
Follow these instructions carefully, from the simplest fixes to more advanced options.
Quick Note: Before You Begin
Before diving into troubleshooting, make sure you check a few basics. Sometimes the problem is outside your PC, so checking these first can save time.
- Is your WiFi router turned on and working properly? Check the lights on your router. If they are off or blinking oddly, restart your router by unplugging it, waiting 30 seconds, then plugging it back in.
- Are other devices connected to the same WiFi able to access the internet? If other devices also have no internet, the issue is likely with your internet service provider (ISP) or router.
- Have you recently changed your WiFi password or network settings? Double-check that your Windows 11 PC is connected to the correct network with the right password.
- Is Airplane mode turned off? Sometimes Airplane mode disables all wireless connections. Check this in the system tray or network settings.
Step 1: Restart Your Computer and Router
Restarting your devices is often the easiest way to fix network problems. This refreshes the network connection and clears temporary glitches.
- Turn off your Windows 11 PC: Click the Start menu, select the Power icon, then choose “Restart.”
- Restart your router: Unplug the power cable from the router, wait about 30 seconds, then plug it back in.
- Wait for the router to fully power on: This can take a few minutes. Once the lights stabilize, reconnect your PC to WiFi.
After restarting, check if the internet is working. If not, proceed to the next step.
Step 2: Run the Windows Network Troubleshooter
Windows 11 includes a built-in troubleshooter that can detect and fix common network problems automatically.
- Click the Start button and select Settings (gear icon).
- Go to Network & internet on the left panel.
- Click on Status, then click Network troubleshooter.
- Follow the on-screen instructions. The troubleshooter will scan your connection and suggest fixes.
This tool can repair settings like IP conflicts or DNS problems without you having to do much manually.
Step 3: Forget and Reconnect to Your WiFi Network
Sometimes, Windows remembers old or corrupted network settings that cause connection issues. Forgetting the network lets you start fresh.
- Open Settings > Network & internet > Wi-Fi.
- Click Manage known networks.
- Find your WiFi network name, click on it, then select Forget.
- Now, reconnect to your WiFi by clicking the network icon on the taskbar, selecting your network, and entering the password.
This clears saved data and can resolve authentication or IP issues.
Step 4: Reset Network Settings
If the previous steps didn’t help, resetting all network settings can often fix deeper configuration problems. This removes and reinstalls network adapters and restores default settings.
- Open Settings > Network & internet.
- Scroll down and click on Advanced network settings.
- Under More settings, choose Network reset.
- Click Reset now and confirm. Your PC will restart.
After reboot, reconnect to your WiFi network and check internet access.
Step 5: Update Network Adapter Drivers
Outdated or corrupted drivers can cause connectivity issues. Updating them ensures your hardware works well with Windows 11.
- Right-click the Start button and select Device Manager.
- Expand the Network adapters section.
- Right-click your WiFi adapter (usually includes “Wireless” or “Wi-Fi”) and select Update driver.
- Choose Search automatically for drivers.
- Follow prompts to install any updates found. Restart your PC afterward.
If no update is found, you can also visit your PC or network card manufacturer’s website to download the latest driver manually.
Step 6: Change DNS Settings
Sometimes your internet’s Domain Name System (DNS) server might be down or slow. Switching to a public DNS like Google’s can help.
- Open Settings > Network & internet > Wi-Fi.
- Click on your connected WiFi network name.
- Scroll to IP settings and click Edit.
- Switch from Automatic (DHCP) to Manual.
- Toggle on IPv4 and enter the following:
Preferred DNS: 8.8.8.8
Alternate DNS: 8.8.4.4 - Click Save and reconnect to the network.
This change can improve your internet connection if your ISP’s DNS servers are unreliable.
Frequently Asked Questions (FAQs)
Why does Windows 11 show WiFi connected but no internet?
This usually happens due to network configuration issues, IP conflicts, router problems, or ISP outages. Your PC connects to the router but cannot access the wider internet.
Is this problem caused by hardware or software?
It can be either. Router hardware issues, outdated network drivers, or incorrect settings in Windows often cause this error.
Can antivirus or firewall settings block internet access?
Yes, overly strict security programs can interfere with network connections. Try temporarily disabling them to check if they’re the cause.
What if my Ethernet connection works, but WiFi doesn’t?
This suggests a WiFi adapter or driver issue. Follow the steps above focusing on network adapter updates and resets.
Does resetting network settings delete my files?
No, network reset only affects network configurations. Your personal files and apps remain safe.
How often should I update network drivers?
Check for updates every few months or whenever you experience connectivity problems.
When Nothing Works
If you have tried all the steps and still face the “WiFi connected but no internet” error, it might be time to consider the following:
- Contact your Internet Service Provider (ISP): The issue might be with your internet connection itself.
- Use Windows 11’s built-in system restore: Restore your PC to a previous point when the internet was working.
- Seek help from Microsoft Support: Visit the official Microsoft Support website for advanced troubleshooting.
- Consider hardware replacement: If your WiFi adapter is faulty, replacing or using a USB WiFi dongle can fix the problem.
Conclusion
The “WiFi connected but no internet” error on Windows 11 is common but usually fixable with simple steps. Start by restarting your devices and running the network troubleshooter. If problems persist, forgetting the network, resetting network settings, updating drivers, and changing DNS settings often restore internet access.
Always check your router and ISP status before diving into advanced fixes. With patience and these clear instructions, you can resolve most connectivity issues on your own. If all else fails, professional support and hardware checks are the next best steps.
Getting your internet back is easier than it seems—follow this guide, and you’ll be online again in no time.