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How to Fix File History Not Working Issues in Windows 11: Step-by-Step Solutions

File History is a useful feature in Windows 11 that helps you back up your personal files automatically. However, sometimes it may stop working properly, causing frustration and potential data loss. Fixing File History issues is important to keep your files safe and accessible.

This guide will walk you through simple, step-by-step solutions to get File History working again. Each step is explained clearly so even beginners can follow along without confusion.

By following these instructions, you can quickly identify and resolve common problems with File History. Let’s begin.

Remember, regular backups are essential for protecting your files, so don’t ignore any issues with File History.

Quick Note: What to Check Before Troubleshooting

  • Ensure your backup drive is connected: File History requires an external drive or network location. Make sure it’s plugged in and recognized by Windows.
  • Check available space: Your backup drive needs enough free space to save copies of your files.
  • Verify File History is turned on: Sometimes it may be accidentally turned off.
  • Restart your computer: A simple restart can fix temporary glitches.

Step 1: Confirm File History is Enabled

First, let’s make sure File History is actually turned on. If it’s off, it won’t back up your files.

  1. Click on the Start button, then select Settings.
  2. Go to System > Storage.
  3. Scroll down and click on Advanced storage settings, then choose Backup options.
  4. Under Back up using File History, check if it says On. If not, click Turn on.

This step is important because File History must be active to work. If it’s off, no backups will be created.

Step 2: Check the Backup Drive Connection and Space

File History needs a proper backup location. If the drive is disconnected or full, it won’t work.

  1. Open File Explorer and look for your backup drive under This PC.
  2. If the drive is missing, unplug it and plug it back in securely.
  3. Right-click on the backup drive and select Properties.
  4. Look at the Free space to make sure there’s enough room. If space is low, consider deleting old backups or using a larger drive.

A properly connected and spacious drive ensures File History can save your files without errors.

Step 3: Run File History Troubleshooter

Windows 11 includes a built-in troubleshooter that can detect and fix common File History problems automatically.

  1. Open Settings and go to System > Troubleshoot > Other troubleshooters.
  2. Find File History or Backup in the list.
  3. Click Run next to the troubleshooter.
  4. Follow the on-screen instructions to complete the process.

This tool is useful because it can fix issues you might not notice, such as permission problems or corrupted settings.

Step 4: Restart the File History Service

File History relies on a background service to operate. Restarting this service can resolve glitches.

  1. Press Windows + R to open the Run dialog box.
  2. Type services.msc and press Enter.
  3. In the Services window, scroll down to find File History Service.
  4. Right-click it and select Restart. If the option is greyed out, select Start.

Restarting the service refreshes its state and may fix issues preventing backups.

Step 5: Reset File History Settings

If File History still isn’t working, resetting its settings can help clear corrupted configurations.

  1. Open File Explorer and go to this folder:
    %localappdata%MicrosoftWindowsFileHistory
  2. Delete or rename the folder named Configuration.
  3. Restart your PC.
  4. Turn on File History again via Settings > Backup options.

This resets File History to default settings, eliminating any faulty rules or corrupted files.

Step 6: Use an Alternative Backup Location

If your current backup drive continues to cause problems, try using a different drive or network folder.

  1. Connect a new external hard drive or set up a network share.
  2. Open Settings > Backup options.
  3. Click Stop using drive to disconnect the old backup location.
  4. Click Add a drive and select your new backup location.
  5. Turn File History on and test if backups run successfully.

Using a fresh backup location can avoid hardware or permission issues with the old drive.

FAQs About File History Not Working in Windows 11

Why does File History say it’s backing up but no files are saved?

Sometimes File History shows activity but fails silently due to drive issues or corrupted backups. Check your backup drive connection and available space first.

Can I use File History with network drives?

Yes, File History supports backing up files to a network share. Make sure you have proper permissions and the network is stable.

Do I lose previous backups if I reset File History settings?

Resetting File History settings usually does not delete backups, but it’s wise to copy important backups elsewhere before making changes.

Is File History the only backup option in Windows 11?

No, Windows 11 also offers Backup and Restore (Windows 7) and OneDrive cloud backup. File History is focused on personal file versions.

How often does File History back up files?

By default, File History saves copies every hour, but you can customize this interval in the settings.

When Nothing Works: Final Tips and Resources

If you have tried all the above steps and File History still does not work, consider these final options:

  • Use Windows Backup and Restore: Go to Control Panel > Backup and Restore (Windows 7) to set up alternative backups.
  • Check for Windows Updates: Sometimes Microsoft releases fixes for backup issues. Update your system via Settings > Windows Update.
  • Consult Microsoft Support: Visit the official File History Windows 11 support page for detailed help.
  • Consider third-party backup software: If File History remains unreliable, there are many trusted programs that offer advanced backup features.

Conclusion

File History is a valuable tool to protect your personal files by creating automatic backups. When it stops working, the problem is often due to simple issues like drive connection, settings, or service errors.

By following these clear, step-by-step solutions—from checking the backup drive to resetting settings—you can restore File History functionality and keep your data safe.

Always remember to verify your backup location and keep your Windows system updated to avoid future problems. Regular backups are the best way to prevent data loss and ensure peace of mind.

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