How to Fix Refresh Rate Not Working on Windows 11: Step-by-Step Troubleshooting Guide

Refresh rate is an important setting that determines how often your screen updates per second. A higher refresh rate generally means smoother visuals, especially for gaming and video playback. However, sometimes the refresh rate setting might not work correctly on Windows 11.

This issue can be caused by several factors including software glitches, driver problems, or incorrect settings. Fortunately, there are simple troubleshooting steps you can follow to fix it. This guide will take you through each step clearly and patiently.

Before diving into complex solutions, it’s helpful to check some basics to save time. We’ll start with quick checks and then move on to more advanced troubleshooting if needed.

Follow along carefully, and you should be able to fix your refresh rate settings without any hassle.

Quick Note: Prerequisites and Basic Checks

  • Ensure your monitor supports the refresh rate you want: Check your monitor’s specifications to confirm the maximum refresh rate it can handle.
  • Use the right cable: Some refresh rates require specific cables like DisplayPort or HDMI 2.0+. Older cables may not support higher refresh rates.
  • Update Windows: Make sure your Windows 11 is up to date, as updates can fix known bugs.
  • Restart your PC: Sometimes a simple restart clears temporary glitches affecting display settings.

Step 1: Change Refresh Rate from Display Settings

The easiest way to adjust your refresh rate is through the Windows 11 Display Settings. This step helps verify if the system allows you to change the refresh rate at all.

  1. Right-click on an empty area of your desktop and select Display settings.
  2. Scroll down and click on Advanced display under the Related settings section.
  3. Under Choose a refresh rate, use the dropdown menu to select your desired refresh rate.
  4. Click Apply to save the changes.

If the refresh rate options are greyed out or don’t include your desired value, proceed to the next step.

Step 2: Update or Reinstall Graphics Drivers

Outdated or corrupted graphics drivers often cause refresh rate issues. Updating or reinstalling drivers can resolve these problems.

  1. Press Win + X and select Device Manager.
  2. Expand the Display adapters section.
  3. Right-click your graphics card and select Update driver.
  4. Choose Search automatically for drivers to let Windows find the latest driver.
  5. If no update is found or the problem remains, visit your graphics card manufacturer’s website (NVIDIA, AMD, or Intel) and download the latest driver manually.
  6. To reinstall the driver, right-click your graphics card in Device Manager, select Uninstall device, then restart your PC. Windows will reinstall the driver automatically.

Updating drivers ensures compatibility and fixes bugs that may affect refresh rate settings.

Step 3: Check Monitor Settings and On-Screen Display (OSD)

Some monitors have built-in settings that can limit or lock the refresh rate. Using the monitor’s menu (OSD), verify the refresh rate setting or reset it to default.

  • Use the physical buttons on your monitor to open the menu.
  • Navigate to the settings related to refresh rate or display mode.
  • Ensure the refresh rate is set to the highest compatible value or reset to factory defaults.

Incorrect monitor settings can block Windows from applying higher refresh rates.

Step 4: Use Graphics Control Panel to Adjust Refresh Rate

Graphics drivers often include their own control panels where you can set advanced display options.

  • NVIDIA Control Panel: Right-click on the desktop and select NVIDIA Control Panel. Under Display > Change resolution, select your monitor and choose the refresh rate.
  • AMD Radeon Settings: Open the Radeon Software, go to Display, and adjust the refresh rate.
  • Intel Graphics Command Center: Open the app, go to Display, and set the refresh rate.

Sometimes Windows settings don’t reflect driver-specific options, so checking here is important.

Step 5: Disable Full-Screen Optimization

Windows 11’s full-screen optimization feature can cause refresh rate problems in some cases. Disabling it may help.

  1. Navigate to your game or application executable (.exe) file.
  2. Right-click the file and select Properties.
  3. Go to the Compatibility tab.
  4. Check the box for Disable fullscreen optimizations.
  5. Click Apply and then OK.

This prevents Windows from interfering with the app’s display settings, including refresh rate.

Step 6: Modify Registry Settings (Advanced)

If none of the above work, you can try modifying the Windows registry to reset display settings. This step is for advanced users and should be done carefully.

  1. Press Win + R, type regedit, and press Enter.
  2. Navigate to: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlGraphicsDriversConfiguration
  3. Right-click Configuration and choose Export to back up your registry.
  4. Delete all keys under Configuration.
  5. Restart your PC. Windows will recreate default display configurations.

Deleting registry keys resets display settings but be cautious to avoid deleting other keys.

Frequently Asked Questions (FAQs)

Why can’t I select a higher refresh rate in Windows 11?

Your monitor or cable might not support the higher refresh rate. Also, outdated or incorrect drivers can limit available options.

How do I know what refresh rate my monitor supports?

Check the user manual or manufacturer’s website for your monitor’s specifications.

Can a faulty cable cause refresh rate issues?

Yes, using an old or low-quality HDMI or DisplayPort cable can restrict your refresh rate options.

Will updating Windows fix refresh rate problems?

Sometimes. Updates may include fixes for display driver compatibility and system bugs.

Is it safe to edit the registry for display settings?

It can be risky. Always back up the registry before making changes and proceed only if you are comfortable with the process.

When Nothing Works

If you have tried all the steps above and still cannot fix the refresh rate issue, consider the following options:

  • Contact your monitor manufacturer’s support: They might have firmware updates or additional troubleshooting tips.
  • Reach out to your PC or graphics card manufacturer: Sometimes hardware-specific issues require professional support.
  • Visit Microsoft Support: Windows 11 support forums and official help pages can provide more insights.
  • Consider a clean Windows installation: As a last resort, reinstalling Windows 11 may fix deep system issues affecting display settings.

Conclusion

Fixing refresh rate problems on Windows 11 often comes down to checking hardware compatibility, updating drivers, and adjusting settings properly. Starting with simple steps like changing display settings and updating drivers usually solves the issue. If not, more advanced options like using graphics control panels or modifying the registry might be necessary.

Always remember to verify your monitor capabilities and use the correct cables. When problems persist, leveraging official support channels is the safest way forward. By following this step-by-step guide, you should be able to enjoy smooth visuals at your desired refresh rate on Windows 11.

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