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How to Fix Always On VPN Not Working on Windows 11: Step-by-Step Solutions

Always On VPN is a useful feature for maintaining a constant, secure connection to your network on Windows 11. However, sometimes it might stop working or fail to connect properly.

This guide will help you fix common issues with Always On VPN in simple, easy-to-understand steps. You don’t need to be a tech expert to follow along.

By the end, you’ll learn how to troubleshoot and restore your VPN connection efficiently. Let’s get started with some quick checks.

These solutions are arranged from the simplest fixes to more advanced options.

Quick Note: Prerequisites and Basic Checks

Before diving into troubleshooting, make sure of the following:

  • Your Windows 11 device is connected to the internet.
  • VPN credentials (username and password) are correct.
  • The VPN server you’re connecting to is online and reachable.
  • Your Windows 11 system is updated with the latest patches and updates.
  • Any third-party firewall or antivirus software is temporarily disabled for testing.

These basic checks help rule out common problems that might cause Always On VPN to fail.

Step 1: Restart Your Device and VPN Service

Sometimes, a simple restart can resolve temporary glitches.

  1. Click the Start menu, then select Power and choose Restart.
  2. After your PC restarts, try to reconnect to the VPN.
  3. If the issue persists, restart the VPN service manually:

To restart the VPN service:

  1. Press Win + R to open the Run dialog.
  2. Type services.msc and press Enter.
  3. Find Remote Access Connection Manager in the list.
  4. Right-click it and select Restart.

Restarting the service clears temporary errors that can block VPN connections.

Step 2: Check VPN Profile and Configuration

Incorrect VPN settings can prevent Always On VPN from connecting. Follow these steps to verify your VPN profile:

  1. Open Settings by pressing Win + I.
  2. Go to Network & internet > VPN.
  3. Locate your Always On VPN connection and click on it.
  4. Click Edit to review connection details.
  5. Make sure the server address, VPN type, and credentials are correct.
  6. Save any changes and try reconnecting.

Accurate VPN configuration is crucial for a successful connection.

Step 3: Verify Network Connectivity and Firewall Settings

The VPN might not work if your network or firewall is blocking necessary ports.

To check network connectivity:

  1. Open Command Prompt: press Win + S, type cmd, and open it.
  2. Type ping [VPN server IP or hostname] and press Enter.
  3. If you get replies, the server is reachable. If not, there might be a network issue.

To check firewall settings:

  1. Open Windows Defender Firewall by searching from the Start menu.
  2. Click Allow an app or feature through Windows Defender Firewall.
  3. Look for your VPN software or Routing and Remote Access.
  4. Ensure both Private and Public networks are checked.
  5. If using a third-party firewall, consult its documentation to allow VPN traffic.

Firewall restrictions can block VPN traffic, so allowing the VPN app and related services helps restore connectivity.

Step 4: Update Network Drivers

Outdated or corrupt network drivers can cause VPN problems. Here’s how to update them:

  1. Right-click the Start button and select Device Manager.
  2. Expand the Network adapters section.
  3. Right-click your network adapter (Wi-Fi or Ethernet) and choose Update driver.
  4. Select Search automatically for drivers.
  5. Follow prompts to install any available updates.
  6. Restart your PC after updating the driver.

Keeping network drivers updated ensures better compatibility and fewer connection issues.

Step 5: Reset the VPN Connection

If your VPN profile or connection is corrupted, resetting it might help:

  1. Open Settings > Network & internet > VPN.
  2. Select your Always On VPN connection, then click Remove.
  3. Confirm the removal.
  4. Re-add the VPN connection by clicking Add VPN and entering the correct details.
  5. Try connecting again.

Resetting clears any misconfigurations that might be causing failures.

Step 6: Use Windows Troubleshooter

Windows has a built-in troubleshooter that can automatically detect and fix VPN issues:

  1. Open Settings > System > Troubleshoot.
  2. Click Other troubleshooters.
  3. Find Network Adapter and click Run.
  4. Follow the on-screen instructions.
  5. Restart your PC if prompted and test the VPN connection.

This tool can identify and fix common network problems without manual intervention.

Alternative and Advanced Options

If the basic steps fail, consider these advanced solutions:

  • Check Group Policy Settings: If your device is managed by an organization, VPN settings might be controlled via Group Policy. Consult your IT administrator.
  • Review Event Viewer Logs: Open Event Viewer (eventvwr.msc) and check under Applications and Services Logs > Microsoft > Windows > VPN for detailed error messages.
  • Reinstall VPN Client: If you use third-party VPN clients, uninstall and reinstall the application.
  • Reset Network Settings: Open Settings > Network & internet > Advanced network settings > Network reset. This will remove and reinstall all network adapters and reset settings.

Frequently Asked Questions (FAQs)

Why does Always On VPN keep disconnecting?

Frequent disconnections may be caused by unstable internet, outdated drivers, or VPN server issues. Check your network stability and update drivers regularly.

Can firewall settings block Always On VPN?

Yes, firewalls can block VPN traffic. Make sure your firewall allows VPN connections and related services.

Is Always On VPN available on all Windows 11 editions?

Always On VPN is primarily designed for Windows 11 Pro, Enterprise, and Education editions. It may not be available on Home edition.

How do I know if my VPN server is reachable?

You can ping the VPN server IP or hostname using Command Prompt. If you receive replies, the server is reachable.

Do I need admin rights to configure Always On VPN?

Yes, administrative privileges are usually required to set up and modify Always On VPN settings.

When Nothing Works

If you’ve tried all the steps above and Always On VPN still doesn’t work, consider these final options:

  • Contact your organization’s IT support if this is a work device.
  • Visit the official Microsoft VPN support page: Microsoft Always On VPN Documentation.
  • Perform a system restore to a point when the VPN was working, if possible.
  • Consider reinstalling Windows 11 as a last resort.

Conclusion

Always On VPN is a powerful tool to keep you connected securely, but like any technology, it can encounter issues. Starting with simple fixes like restarting your device and checking settings often solves the problem quickly.

Verifying your VPN profile, checking firewall and network configurations, and using Windows troubleshooters are essential steps to ensure smooth operation. For advanced users, reviewing logs and resetting network settings can uncover deeper problems.

Remember to keep your system updated and reach out to official support if needed. Following this guide will help you get your Always On VPN working again on Windows 11 without hassle.

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