Blog

How to Use AMD Cleanup Utility to Fix Driver Issues on Windows 11

AMD Cleanup Utility is a helpful tool designed to completely remove AMD graphics drivers and related software from your Windows 11 system. It is especially useful when you encounter problems with your AMD drivers, such as crashes, display issues, or failed installations.

Using this utility can help you start fresh by cleaning out all old driver files and settings that might cause conflicts. This process often fixes driver-related problems and prepares your PC for a clean driver reinstall.

In this guide, we will walk you through the process of using AMD Cleanup Utility step-by-step. Each step is explained simply, so even if you are new to troubleshooting, you can follow along easily.

By the end, you will have the knowledge to fix AMD driver issues on your Windows 11 machine effectively.

Quick Note Before You Begin

  • Backup your important data: Although the utility mainly targets drivers, it’s good practice to save important files before making system changes.
  • Close all running applications: This helps avoid conflicts while the cleanup is in progress.
  • Have a stable internet connection: You may need to download the latest AMD drivers after cleanup.
  • Know your AMD hardware model: This will be useful when downloading the correct drivers later.

Step 1: Download the AMD Cleanup Utility

First, you need to download the official AMD Cleanup Utility from AMD’s website. Using the official source ensures you get the latest and safest version of the tool.

  1. Open your preferred web browser.
  2. Go to the AMD Cleanup Utility official page.
  3. Click the download button to save the utility on your PC.
  4. Once downloaded, locate the file in your Downloads folder.

Step 2: Prepare Your System for Cleanup

Before running the utility, it’s important to exit any programs that use your graphics card, such as games or video editors. This prevents issues during driver removal.

  1. Close all open applications.
  2. Disconnect from the internet temporarily (optional but recommended) to avoid Windows automatically installing drivers.

Step 3: Run the AMD Cleanup Utility

Now you will run the cleanup tool to remove all AMD driver files and settings. This process helps eliminate corrupted or conflicting files.

  1. Right-click the AMD Cleanup Utility file you downloaded.
  2. Select Run as administrator. This is necessary so the tool can make system-level changes.
  3. You will see a warning message explaining what the utility does. Read it carefully.
  4. Click OK to proceed.
  5. The utility will start removing AMD drivers and software. This may take several minutes.
  6. Once completed, the tool will prompt you to restart your computer.
  7. Save any open work and click Restart Now.

Step 4: Reinstall AMD Graphics Drivers

After your PC restarts, your system will no longer have AMD drivers installed. It’s important to install the correct and latest drivers to ensure your graphics card functions properly.

  1. Reconnect to the internet if you disconnected earlier.
  2. Visit the AMD Drivers and Support page.
  3. Enter your graphics card model details and download the latest driver package for Windows 11.
  4. Run the downloaded installer and follow the on-screen instructions.
  5. Restart your PC again if prompted.

Why This Method Works

The AMD Cleanup Utility removes all driver files and registry entries that may cause driver conflicts or corruption. Often, driver issues arise from incomplete uninstallations or software conflicts. Cleaning everything out allows a fresh, clean driver installation, which resolves many common problems.

Alternative Method: Use Device Manager

If you do not want to use AMD Cleanup Utility, you can try uninstalling the AMD graphics driver via Windows Device Manager. Here’s how:

  1. Press Win + X and select Device Manager.
  2. Expand Display adapters.
  3. Right-click your AMD graphics card and select Uninstall device.
  4. Check Delete the driver software for this device if available.
  5. Click Uninstall.
  6. Restart your PC and then install the latest drivers from AMD’s website.

This method is simpler but might leave behind driver files or registry entries, which is why AMD Cleanup Utility is generally more thorough.

Frequently Asked Questions (FAQs)

Can I use AMD Cleanup Utility on Windows 11?

Yes, the utility is compatible with Windows 11 and works effectively to remove AMD drivers.

Will using AMD Cleanup Utility delete my personal files?

No, it only removes AMD graphics drivers and related software. Your personal files and data stay safe.

Is it necessary to disconnect from the internet during cleanup?

It’s recommended because Windows Update may automatically reinstall drivers before you install the correct ones manually.

What if AMD Cleanup Utility does not work?

Try running it in Safe Mode or use the alternative Device Manager method. If problems persist, check the “When Nothing Works” section below.

How do I know which driver to download after cleanup?

Check your exact AMD graphics card model via Device Manager or system information and download the corresponding driver from AMD’s official support page.

When Nothing Works

If you have tried all the above steps and still face issues, consider the following:

  • Boot into Safe Mode: Run AMD Cleanup Utility in Safe Mode for a more thorough cleanup.
  • Use third-party driver removal tools: Some tools like Display Driver Uninstaller (DDU) can also help remove stubborn drivers.
  • Contact AMD Support: Visit the AMD customer support page for assistance.
  • Update Windows: Sometimes, Windows updates fix driver compatibility issues.

Conclusion

AMD Cleanup Utility is a powerful tool to fully remove AMD graphics drivers from Windows 11, helping resolve driver conflicts and installation errors. Following the steps carefully ensures a clean slate for reinstalling fresh drivers, which often fixes common display and performance problems.

Remember to download the latest drivers from AMD’s official site after cleanup and restart your PC to complete the process. If you encounter difficulties, alternative methods like Device Manager or Safe Mode cleanup can also be effective.

By using this utility, you can maintain a healthier graphics driver environment and enjoy a smoother Windows 11 experience with your AMD hardware.

Leave a Reply